News & Articles

July Update on Business Conditions: Extremely high demand continues

Posted by Thomas on Jul 3rd 2020

Hey everyone! Here is a quick update on things. Demand across all stores and the Internet continues to be extremely high as a result of the current social unrest in America. We apologize for longer wait times on email response, phones, in-stores and on the ranges. Most of you have been extremely patient and we really do appreciate it. Know that we are working hard to meet the demand, and have hired more staff and improved systems to handle this surge- but we are still behind. Ammo is co
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Continued Extremely High Demand Causing Delays in Communication and Order Processing Lead-times

Posted by Thomas on Jun 21st 2020

We are still experiencing an extremely high level of demand due to recent events. People are concerned about their safety and as a result are ensuring that they have the tools to protect themselves and their loved ones. We have always made an effort to help every customer by providing personal support before, during, and after their purchase, but our systems and employees are extremely overloaded at the moment and this isn't happening like it should. Our phone lead-times have gotten very
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Mobs, Riots, and Your Orders

Posted by Thomas on Jun 8th 2020

Hey, everyone. It is time for an update on current events and how your orders are being impacted. Currently, order volumes are extremely high. People are concerned about protecting themselves, their families, and their property. Especially in light of news that some city police forces are being wholesale disbanded or de-funded. As a result of these current events, order lead-times may be higher than what is listed on the website, and it may take longer to process in-store pickup orders. We
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Update #15, Thursday May 21, 2020: Lead-times improving

Posted by Thomas on May 21st 2020

Things seem to be getting back to normal with lead-times from suppliers, although things are still delayed in general. We are hoping to be back to "normal" in the next two weeks. Phone lines are open from 10:00am through 3:00pm, Monday through Friday. Email response times are improving. Our order processing times are decreasing, and our ability to receive and ship product is improving. Retail stores and shooting ranges are open for business, and ammo is slowly becoming more available.&
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Update #14, Wednesday, May 6, 2020: Still Behind on Orders, Some Ammo Availability

Posted by Thomas on May 6th 2020

Hey everyone, we hope that you are doing well and staying healthy. Just a quick update on how things are going. We are still behind on orders, in some cases 3 weeks behind. We have never been this far behind before, and we are doing everything possible to get on top of everything, but it makes it very difficult when your suppliers are also that far behind. We made the decision early on to keep the stores open as long as possible, and to try and get orders out as quickly as possible, but the a
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